Privacy Policy

This Privacy Policy explains how Chapped (“we,” “us,” or “our”) collects, uses, and shares information when you visit our website and interact with our services.

Information We Collect

• Information you provide: If you contact us, sign up for updates, apply for a job, or place an inquiry, you may provide your name, email, phone number, and message contents.
• Usage information: We may collect information about how you use the site (pages visited, clicks, time on page) through cookies or analytics tools.
• Device information: Your browser type, device type, approximate location (city/state), and IP address may be collected automatically for security and analytics.

How We Use Information

• To operate and improve our website and services.
• To respond to requests, questions, or support inquiries.
• To send updates if you opt in (you can unsubscribe anytime).
• To maintain site security, prevent fraud, and troubleshoot issues.

Cookies & Analytics

We may use cookies and similar technologies to remember preferences, understand traffic patterns, and improve performance. You can usually control cookies through your browser settings.

Sharing of Information

We do not sell your personal information. We may share information:

• With service providers that help us operate the site (hosting, analytics, email delivery), only as needed to provide services.
• If required by law, subpoena, or legal process, or to protect rights, safety, and security.
• In connection with a business transaction (e.g., merger or acquisition), where permitted by law.

Third-Party Links

Our website may link to third-party services (e.g., ordering platforms, delivery apps, social media). Their privacy practices are governed by their own policies.

Data Retention

We keep personal information only as long as necessary for the purposes described above, unless a longer retention period is required by law.

Security

We use reasonable safeguards to protect information. However, no method of transmission over the internet is 100% secure.

Your Choices

• You may request access, correction, or deletion of your information.
• You can unsubscribe from marketing emails by using the link in those emails.
• You can disable cookies via your browser settings.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above will reflect the latest version.